Welcome

Welcome to Navanka Creations. We hope you can find something you love for yourself or your loved ones. Thanks for visiting our shop and please write to us for any queries or clarifications.

Payments

We accept payment through Paypal and credit cards. If you have any issues with the payment interface please do not hesitate to contact us.

Shipping

For items listed as ready to ship we try to ship our items within 2 days of receiving payment for the order. If for any reason the shipping is delayed we will inform you via e-mail. If the payment is not cleared for 24 hours and there is no communication from your side we will re-list the item for sale again.

Custom orders are shipped as stated in the order. We start working on the order once it is processed.

All orders are shipped vis USPS First Class Mail unless otherwise specified.
We offer expedited shipping on request at additional cost. We reuse boxes for shipping to give you the best shipping rates and do our share to be green. If you want a new box for shipping please leave a comment in the order form.

For international orders please contact us for actual shipping cost before placing order. Custom duty if any is buyer's responsibility.

Refunds

We take pride in our creations and if for some reason you are not satisfied please contact us. We will try our best to work it out. We take extreme care in packaging out items, however if you receive items in damaged condition, please contact us. We will try to replace the item or issue you a refund .

Additional

We love to do custom orders. We can improvise an item already listed to your needs or create a totally new item based on your idea just for you.

It may take upto two weeks (approx) to complete a custom order depending on the complexity, though we will try our best to get it to you as soon as possible.

For custom orders the payement policy differs . You may have to pay the full amount or 50% advance before we start working on it. It depends on the complexity of the order and time available till the shipping date.

Please leave feedback on your purchase. It helps us and other customers . We highly appreciate it.

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